COVID-19 Support
The Coordinated Children’s Services Initiative (CCSI) is a community committed to ensuring the health and well-being of children, youth and families throughout New York City. In this challenging time, our hope is that you will find the resources on this page to be helpful to you, your loved ones, and your community. Please share these resources widely. Wishing you all much health in the days, weeks, and months to come!
Common Questions About the Impacts of COVID-19
NYC Well, your connection to free, confidential mental health support. Speak to a counselor via phone, text, or chat and get access to mental health and substance use services, in more than 200 languages, 24/7/365.
- Call 1-888-NYC-WELL
- Text “WELL” to 65173
- Chat online
ACS, Free Mental Health Services, listing of NYC resources for mental and emotional health during COVID-19
HITE Site, free and low-cost health and social services with COVID-19 updates in left side menu bar
COVID-19 NYS Office of Mental Health Emotional Support Helpline, the Help Line is staffed by volunteers, including mental health professionals, who have received training in crisis counseling.
Call 1-844-863-9314
NYC Mental Health Telehealth Contacts during COVID-19, listing of NYC providers compiled by Visiting Nurse Service of New York
Grief and Bereavement Resources
- Columbia University, The Center for Complicated Grief, resources and tips sheets for understanding and managing complicated grief
- National Alliance for Grieving Children: Hero Toolkit in support of grieving children and teens. This free toolkit, developed for children, teens and their support network, provides activities and conversations designed to empower each of us to become everyday ‘heroes’.
- New York Life Foundation, After A Loved One Dies: How Children Grieve, and Adults Can Support Them. This booklet explains how children grieve and how parents and other caring adults can support them.
- New York Life Foundation, articles to assist families in the healing process
- NYSPCC Crisis Counseling Bereavement Services for Provider Staff: All those interested in scheduling an appointment should contact Luisa Nannini directly via e-mail at lnannini@nyspcc.org or by phone at 347-326-4055.
- Child Mind Institute Helping Children Cope with Grief Article
NYC Department of Health and Mental Hygiene (DOHMH), resources, information, and referrals for substance abuse treatment
NYS Office of Addiction Services and Supports (OASAS) Resource Page, prevention, treatment and recovery resources
NYS Hopeline, New York State’s 24/7 problem gambling and chemical dependency hotline offers referrals to treatment providers.
- Call: 1-877-846-7369
- Text: 467369
- Find a provider: Contact New York
- Find a recovery center or open access center
- Friends of Recovery Online mtg support list
NYC DOHMH COVID-19 Food Resources. Call Emergency Food Hotline at 866-888-8777 or 311 for 24/7 information on locations and hours for the nearest food pantries and community kitchens.
NYC Department of Education (DOE). Grab and go meal locator at DOE schools throughout NYC
City Harvest COVID-19 Food Locator. This map shows locations that are currently distributing food, free of charge, throughout NYC during the COVID-19 pandemic.
Access HRA, SNAP benefits, cash assistance, Medicaid renewal forms, and more
NYC Help Now links for individuals
NYC Help Now links for organizations & businesses
NYC Housing Preservation & Development COVID-19 Updates
NYC Human Resources Administration Homelessness Prevention
NY Legal Assistance Group COVID-19. This group provides brief advice and full legal representation based on your legal needs and the resources available.
Emergency Instructions: Call 212-613-5000, Dial “0” Monday through Friday, 9 AM – 5 PM. Have all documents pertaining to the legal problem on hand when you call.
ACS COVID-19 page Free WiFi section
Comcast Internet Essentials, affordable internet for eligible households
- Call: 1-855-8-INTERNET
Spectrum, Remote Education Credit, offering Free Access to Spectrum Broadband and Wi-Fi for 60 Days For New K-12 and College Student Households
- Call: (855) 243-8892
Optimum, offering WiFi to households with K-12 students for 60 days
- Call: (866) 200-9522
Verizon, offering free learning tools and premium channels to customers.
Metro PCS, T-Mobile, Sprint, AT&T and Comcast are all lifting their unlimited data caps for cell phone subscribers for at least 60 days. Contact your cellphone provider for more information.
NYC Schools Learn at Home Info
Websites for Younger Youth (K-5):
Websites for Teens, Young Adults and Adults:
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